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Returns & Exchanges

Bra fit is extremely important, and choosing the right size online can be tricky.  If you feel that you should have ordered another size, send it back and we’ll get you the right fit. Or, if the fit of VAVA bralettes just isn’t for you, simply return it.  Returns and exchanges on all bralettes are welcome, custom orders excepted.

Unfortunately, due to the intimate nature of the product, I cannot accept returns or exchanges on panties.  If you are unsure of your size, please refer to the size charts, and don’t hesitate to send your measurements or any questions you might have regarding size choice. 

International customers: please be advised that you are responsible for return shipping costs.  If you are making an exchange I will cover the shipping to send you your replacement order.

VAVA lingerie is made by very meticulous, careful hands, but they are human hands.  If you are ever dissatisfied with the quality of construction or materials of any VAVA item, please let me know and I will make it right.